How to cancel SuperChinese

Cancel SuperChinese where you paid, before the billing date. Bought in the iPhone app: cancel in your iPhone's settings. Bought in the Android app: cancel in Google Play. Paid on SuperChinese's website with Alipay, WeChat Pay or PayPal: write to SuperChinese and it cancels for you. Deleting the app does not cancel anything. You keep PLUS or CHAO until the end of the time you paid for.

From SuperChinese's own FAQ and terms, and Apple's and Google's for purchases made in their stores, read 16 Oct 2026. Where you bought it decides where you cancel.

Where did you subscribe?

In your iPhone's or iPad's settings (paid in the iPhone app)

Open Settings and tap your name at the top of the screen.
Tap Subscriptions.
Select SuperChinese, then tap Cancel Subscription.

SuperChinese says subscriptions are managed by the store you bought from, so you cancel with Apple, not in the app.

Sources: SuperChinese: frequently asked questions, Apple Support: cancelling a subscription, read 16 Oct 2026.

In Google Play (paid in the Android app)

Open the Google Play Store and check you are signed in to the right Google account.
Tap your profile picture, then Payments and subscriptions.
Tap Subscriptions, then select SuperChinese.
Tap Cancel subscription and follow the instructions.

Sources: SuperChinese: frequently asked questions, Google Play Help: cancelling a subscription, read 16 Oct 2026.

By email (paid on SuperChinese's website with Alipay, WeChat Pay or PayPal)

Write to [email protected] from the email address on your account, and ask SuperChinese to cancel your subscription.
Or, in the app, tap Profile, then the bell at the top right, then the first row, and leave your message.

SuperChinese's FAQ says it cancels a website subscription for you when you contact it.

Source: SuperChinese: frequently asked questions, read 16 Oct 2026.

PLUS Lifetime, and deleting your account

PLUS Lifetime

PLUS Lifetime is a one-off purchase and does not renew, so there is nothing to cancel.

Sources: SuperChinese: frequently asked questions, SuperChinese: PLUS plans and prices, read 16 Oct 2026.

Deleting your account

Deleting your account does not stop the billing, so cancel the subscription in the App Store or Google Play first. Deletion is permanent: your study data, purchases and learning records go with it.

Source: SuperChinese: frequently asked questions, read 16 Oct 2026.

After you cancel

A monthly or yearly subscription renews automatically unless you cancel before the billing date.
You keep access for the time you have already paid for: SuperChinese's example is a year bought on 1 January and cancelled on 1 July, which stays open until 31 December. Then you are back to the free lessons.

Source: SuperChinese: frequently asked questions.

Getting money back

SuperChinese's terms and FAQ say nothing about refunds.
Paid in the App Store or Google Play: Apple or Google decides, under its own rules.
Paid on SuperChinese's website: write to [email protected] with your receipt; it does not publish what it refunds.

Sources: SuperChinese: frequently asked questions, SuperChinese: terms of use, Apple Support: asking for a refund and Google Play Help: asking for a refund. None of them promises a refund; each request is decided by whoever took the payment.

Questions people ask

How do I cancel SuperChinese?

Where you paid: in your iPhone's settings, under your name and Subscriptions; in Google Play, under Payments and subscriptions; or, if you paid on its website with Alipay, WeChat Pay or PayPal, by writing to [email protected]. Deleting the app does not cancel it.

Can I get a refund from SuperChinese?

Its terms and FAQ make no promise either way. App Store and Google Play purchases are refunded by Apple or Google under their own rules; for a website purchase, write to SuperChinese with your receipt.

What happens when I cancel PLUS?

Nothing changes until the end of the time you paid for; then you are back to the free lessons. PLUS Lifetime never renews, so there is nothing to cancel.