How to cancel Lingvist
Cancel Lingvist on the platform you bought it on: on the website, from a desktop computer, under Account, Subscription, Cancel; in Google Play, under Subscriptions; or in your iPhone's Settings, under your name and Subscriptions. You keep Lingvist until the end of the billing period. Lingvist issues no refunds more than 14 calendar days after the purchase.
Where did you subscribe?
On the Lingvist website (paid on lingvist.com)
- Log in to your Lingvist account on a desktop computer.
- Go to Account, then Subscription.
- Click Cancel.
In Google Play (paid on Android)
- On your Android phone or tablet, open the Google Play Store.
- Check you are signed in to the right Google account.
- Tap Menu, then Subscriptions.
- Select the Lingvist subscription.
- Tap Cancel subscription and follow the instructions.
In your iPhone's or iPad's settings (paid in the App Store)
- Open the Settings app.
- Tap your name, then Subscriptions.
- Tap the Lingvist subscription.
- Tap Cancel Subscription. If it isn't there, the subscription is already cancelled and won't renew.
Not sure where you paid?
Search your email for the receipt
Search your mailbox for “Lingvist Technologies”. A receipt from Google Play or from Lingvist ([email protected]) tells you which of the two you paid; if there is no receipt, you most likely paid Apple.
The free trial in the app
In the apps you choose a plan before the free trial starts, and you are charged automatically when it ends unless you cancel first.
After you cancel
- You keep Lingvist until the end of your latest billing period.
- Cancel on the platform you bought on: cancelling anywhere else does not stop the renewal.
Getting money back
- Lingvist issues no refunds more than 14 calendar days after the original purchase, and a full refund is not guaranteed, as a transaction fee may be charged.
- Bought on the website: write to Lingvist's support with the payment confirmation email and your account email, and cancel the subscription too.
- Bought in Google Play: write to Lingvist's support with the receipt (it has a GPA number) and your account email, or ask Google Play directly.
- Bought in the App Store: send the request to Apple.
Questions people ask
How do I cancel my Lingvist subscription?
On the platform you bought it on: on the website from a desktop computer (Account, Subscription, Cancel), in Google Play's Subscriptions, or in your iPhone's Settings under your name and Subscriptions.
Can I get a refund from Lingvist?
Only within 14 calendar days of the purchase, and a transaction fee may be kept. Ask Lingvist's support for a website or Google Play purchase, and Apple for an App Store one.
Do I lose access as soon as I cancel Lingvist?
No. You keep Lingvist until the end of your latest billing period.