How to cancel Studycat
Studycat's subscriptions are bought in its apps, so you cancel them in your iPhone's settings (your name, then Subscriptions) or in Google Play; Studycat can't do it for you. Within the 7-day free trial, choose Cancel Free Trial. An older subscription bought on studycat.com is cancelled under My Subscriptions in your account there. Each language is its own app, so cancel each one you subscribed to.
Where did you subscribe?
In your iPhone's or iPad's settings (subscribed in a Studycat app)
- Open the Settings app.
- Tap your name, then Subscriptions.
- Tap the Studycat subscription.
- Tap Cancel Free Trial if you are still in the trial, or Cancel Subscription if you are already paying.
If neither button shows, the subscription is already cancelled and won't renew. Apple doesn't share your purchase with Studycat, so Studycat can't cancel it for you.
In Google Play (subscribed in a Studycat Android app)
- On your Android phone or tablet, go to your subscriptions in Google Play.
- Select the Studycat app.
- Tap Cancel subscription.
- Follow the instructions.
Studycat sends you to Google's own steps, given here. If Google Play gives you trouble, Studycat takes requests through its help centre.
On studycat.com (an older subscription bought on the website)
- Sign in at studycat.com with your Studycat account.
- Go to My Subscriptions.
- Cancel your subscription there.
studycat.com no longer sells new subscriptions; this is only for one bought there before.
After you cancel
- Uninstalling the app does not cancel a Google Play subscription.
- After cancelling in Google Play you can use the subscription for the time you have already paid for. Studycat's own pages say nothing more about what stays.
Getting money back
- Studycat's help pages promise no refund of their own: subscriptions bought in its apps are handled by Apple or Google, who decide on any refund.
Questions people ask
How do I cancel my Studycat subscription?
Where you started it: on an iPhone or iPad, Settings, your name, Subscriptions, then the Studycat subscription; on Android, in Google Play's subscriptions. An older subscription bought on studycat.com is cancelled under My Subscriptions there.
How do I cancel the Studycat free trial?
In your iPhone's Subscriptions, tap the Studycat subscription and choose Cancel Free Trial; on Android, cancel it in Google Play before the 7 days end.
Can Studycat cancel my subscription for me?
Not one bought in the App Store or Google Play. Apple takes instructions only from the account holder, and a Google Play subscription sits in your Google account, so you cancel it yourself.