How to cancel StoryLearning
An Uncovered course starts with a 7-day free trial: cancel before the week ends and you pay nothing. StoryLearning says that takes one click; its page doesn't show where, so if you can't find it, email [email protected] in good time. After the trial the course is one payment for lifetime access, with nothing to renew, and StoryLearning promises your money back if you email within 365 days (30 days on its bundle pages). The StoryLearning App is a monthly or yearly subscription you can cancel at any time.
What did you sign up for?
An Uncovered course, during the 7-day free trial
- Cancel before the seventh day ends; StoryLearning says it takes one click and no forms.
- If you can't find where, email [email protected] before the trial ends; it usually replies within 24 hours.
You are not charged until the trial ends; then the course price is taken once.
An Uncovered course you have paid for
- Nothing renews: the course is one payment for lifetime access.
- For your money back, email StoryLearning within its guarantee (below).
The StoryLearning App (monthly or yearly)
- StoryLearning says you can cancel at any time, with no lock-in.
- Its pages don't say where; if you can't find it in your account, write to [email protected].
After you cancel
- Cancelled during the trial, an Uncovered course charges nothing.
- A paid course stays yours: lifetime access, with no recurring fees.
- The app's monthly or yearly plan can be cancelled at any time; StoryLearning's app page doesn't say whether you keep access to the end of the period.
Getting money back
- Uncovered courses: if the course isn't for you, for any reason, email StoryLearning within 365 days for a full refund, with no forms.
- Bundles: the bundle pages give a 30-day guarantee instead.
- With some products, StoryLearning's terms also offer to pay for a competitor's course if you honestly tried its own; they ask that you completed a significant part of the lessons and cap that course at the price of yours.
- Its terms add that anything bought in a sale or promotion has at most 30 days for a return; if you bought in a sale, ask within 30 days to be safe.
- The StoryLearning App's page gives no refund terms.
Questions people ask
How do I cancel a StoryLearning free trial?
Cancel before the seventh day ends and you pay nothing. StoryLearning says it takes one click; if you can't find where, email [email protected] before the trial ends.
Is StoryLearning a subscription?
The Uncovered courses aren't: each is one payment for lifetime access, after a 7-day free trial. The StoryLearning App is a monthly or yearly subscription.
Can I get a refund from StoryLearning?
For an Uncovered course, yes, within 365 days, by email; the bundle pages give 30 days, and its terms give 30 days for anything bought in a sale. The app's page gives no refund terms.