How to cancel Speakly
To cancel a plan bought on Speakly's website, its FAQ says to ask its support team, in the chat or at [email protected]. Bought in the app, cancel in your iPhone's settings or in Google Play; deleting the app or your Speakly account does not cancel. You keep your paid access to the end of the period. A Lifetime plan can be refunded in full if you email within 14 days, and in the EU, EEA and UK a website purchase can be withdrawn within 14 days.
Where did you subscribe?
On the Speakly website (paid by card, PayPal or invoice)
- Write to Speakly's support team in the chat on its website, or email [email protected].
- Ask it to cancel your subscription, from the email address on your account.
- Do it before the renewal date: a website subscription renews automatically until it is cancelled.
Speakly's FAQ gives this as the way to cancel or change a subscription; its terms say a cancellation takes effect at the end of the current billing period.
In your iPhone's or iPad's settings (bought in the Speakly iOS app)
- In Settings, tap your name.
- Tap Subscriptions.
- Tap Speakly.
- Tap Cancel Subscription. If there is no Cancel button, or an expiry message shows in red, the subscription is already cancelled.
Speakly's terms send cancellation of App Store purchases to your Apple account; these are Apple's steps.
In Google Play (bought in the Speakly Android app)
- On your Android phone or tablet, go to your subscriptions in Google Play.
- Select Speakly.
- Tap Cancel subscription.
- Follow the instructions.
These are Google's steps; deleting the app does not cancel.
The free trial and Lifetime
The 7-day free trial
Unless the offer says otherwise, Speakly's trial turns into a paid subscription when it ends if you have not cancelled; the trial's terms are shown before you start it.
Lifetime and Family Lifetime
These are one payment, with nothing to renew and so nothing to cancel. Speakly's Lifetime page promises a full refund if you email [email protected] within 14 days of buying.
After you cancel
- You keep your paid access until the end of the period you have paid for; the cancellation takes effect then.
- Deleting the Speakly app or your Speakly account does not cancel an App Store or Google Play subscription.
Getting money back
- Lifetime: a full refund if you email [email protected] within 14 days of buying.
- Monthly and yearly plans bought on the website: in the EU, the EEA and the UK you can withdraw within 14 days of buying, by emailing [email protected], unless you gave up that right by asking for immediate access. Speakly then refunds within 14 days, to the same payment method where possible. After that there is no refund unless the law requires one.
- Bought in the App Store or Google Play: Apple or Google decides, not Speakly.
Questions people ask
How do I cancel my Speakly subscription?
For a plan bought on Speakly's website, ask its support team in the chat or at [email protected]. Bought in the app: cancel under Subscriptions in your iPhone's settings, or in Google Play.
Does deleting my Speakly account cancel the subscription?
No. Deleting the app or your Speakly account does not cancel an App Store or Google Play subscription; cancel it in your store account.
Can I get a refund from Speakly?
A Lifetime plan, in full, if you email [email protected] within 14 days of buying. A website subscription can be withdrawn within 14 days in the EU, EEA and UK. App purchases are refunded by Apple or Google.