How to cancel Quizlet
Cancel Quizlet where you paid. Bought on Quizlet's website: log in, choose Manage subscription under your profile picture, then Cancel auto-renewal. Bought in the iPhone app, cancel in your iPhone's settings; in the Android app, in Google Play. Do it at least a day before the renewal date. You keep Quizlet Plus until the end of the period you paid for, then your account goes back to the free version with all your sets, folders and classes.
Where did you subscribe?
On Quizlet's website (paid on quizlet.com)
- Log in to your account.
- Choose Manage subscription under your profile picture. If it isn't there, your subscription may not be set to renew.
- Choose Cancel auto-renewal, and answer the cancellation questions if they appear.
Quizlet asks you to cancel at least 24 hours before your renewal date. Your Settings page shows whether the subscription is set to renew; if it isn't, it shows the date it ends.
In your iPhone's or iPad's settings (paid in the iPhone app)
- In Settings, tap your name.
- Tap Subscriptions.
- Tap Quizlet.
- Tap Cancel Subscription. If there is no Cancel button, or an expiry message shows in red, the subscription is already cancelled.
Quizlet's help pages send App Store subscribers to Apple; these are Apple's steps.
In Google Play (paid in the Android app)
- Open the Play Store app and tap your profile at the top right.
- Go to Payments and subscriptions, then Subscriptions.
- Select Quizlet and tap Cancel subscription.
Quizlet's help pages send Google Play subscribers to Google; these are Google's steps.
The free trial and the Family plan
During the 7-day free trial
The trial comes with a yearly Quizlet Plus or Plus Unlimited plan, and when it ends you are charged for the year you chose. To avoid that, cancel at least 24 hours before it ends, in the same place as above. Quizlet says it emails you a reminder before the trial ends.
A Family plan
The Family plan is billed once a year for up to 5 accounts, has no free trial and renews automatically until it is cancelled.
After you cancel
- You keep your paid features until the end of the period you paid for; then your account goes back to the free version.
- Your sets, folders and classes stay in your account, and you can still see the images you uploaded and listen to the audio you recorded.
Getting money back
- Quizlet's terms say a subscription bought directly from Quizlet is non-refundable, except where the law requires a refund.
- Its help centre still takes refund requests for website purchases: contact Quizlet with your account's email address, choose Billing, then Request a refund, and fill in the form. Quizlet reviews each request and may refund depending on your purchase; it can take 5 to 10 business days to reach your account.
- Paid in the App Store or Google Play: Apple or Google decides, under its own rules.
Questions people ask
How do I cancel Quizlet Plus?
Where you paid: on Quizlet's website, under Manage subscription below your profile picture, then Cancel auto-renewal; in your iPhone's settings, under your name and Subscriptions; or in Google Play, under Payments and subscriptions. Do it at least 24 hours before it renews.
Can I get a refund from Quizlet?
Its terms make website subscriptions non-refundable except where the law requires, but you can still ask: contact Quizlet, choose Billing and Request a refund, and it decides from the details of your purchase. App Store and Google Play purchases are refunded by Apple or Google.
Do I lose my flashcards if I cancel?
No. When your account goes back to the free version, your sets, folders and classes stay, and so do the images you uploaded and the audio you recorded.