How to cancel HelloTalk

Cancel HelloTalk VIP where you paid: on an iPhone, in Settings under your Apple ID and Subscriptions, at least 24 hours before the period ends; on Android, in Google Play's Subscriptions, under Manage; bought on HelloTalk's website, by email to [email protected]. You keep VIP to the end of the period, and the free account stays. HelloTalk doesn't refund App Store purchases itself: ask Apple.

From HelloTalk's own help pages, and Apple's and Google's for purchases made in their stores, read 15 Oct 2026. Where you bought it decides where you cancel.

Where did you subscribe?

In your iPhone's or iPad's settings (paid in the App Store)

Open the Settings app and tap your Apple ID.
Tap Subscriptions and select HelloTalk.
Tap Cancel Subscription.

Apple needs you to cancel at least 24 hours before the end of the period or trial. If there is no Cancel button, it is already cancelled.

Source: HelloTalk FAQ: cancelling a subscription, read 15 Oct 2026.

In Google Play (paid on Android)

Sign in to Subscriptions in Google Play.
Find your HelloTalk subscription and select Manage.
Click Cancel Subscription.

A cancellation can't be undone, but you can subscribe again at any time.

Source: HelloTalk FAQ: cancelling a subscription, read 15 Oct 2026.

By email (bought on HelloTalk's website)

Email [email protected] asking to cancel the renewal, before the subscription renews.

Source: HelloTalk: terms of service, read 15 Oct 2026.

Trials, lifetime and deleting your account

Free VIP trials

HelloTalk sends free VIP trials, usually of 3 days, to some users in some countries. Unless you cancel at least 24 hours before the trial ends, it renews at the price shown. An App Store or Google Play account gets one trial.

Sources: HelloTalk FAQ: free and VIP, HelloTalk FAQ: when a free trial renews, HelloTalk FAQ: one free trial per store account, read 15 Oct 2026.

Lifetime membership

A lifetime membership is a one-off purchase, charged when you order, and does not renew.

Source: HelloTalk: terms of service, read 15 Oct 2026.

Deleting the app or your account

Removing the app doesn't touch your account or subscription. Deleting your account ends VIP with no refund for the unused part, and a deleted account can't be restored; a store subscription still has to be cancelled in the App Store or Google Play, or it can keep charging you.

Sources: HelloTalk FAQ: VIP after deleting an account, HelloTalk FAQ: deleting your account, HelloTalk blog: deleting your account, read 15 Oct 2026.

After you cancel

Cancelling stops the next charge; you keep VIP until the end of the period you paid for. It doesn't refund the current period.
The free account stays: language exchange chats by voice and text, and Moments, have no daily caps; translation, AI correction and voice-to-text have daily caps.

Sources: HelloTalk FAQ: what unsubscribing means, HelloTalk blog: what is free.

Getting money back

HelloTalk's terms say payments are non-refundable except as they provide, and it does not process App Store refunds itself: cancel first, then ask Apple through Report a Problem in Apple's receipt email or at reportaproblem.apple.com.
Bought in Google Play: HelloTalk reviews refund requests under its terms and Google Play's policies, and you can also ask Google Play directly.
Paid with WeChat Pay or AliPay: use Submit Feedback in the app; HelloTalk's support team answers within 48 hours. Any question about a charge can go to [email protected], with your order details.

Sources: HelloTalk: terms of service, HelloTalk FAQ: refunds, Apple Support: asking for a refund and Google Play Help: asking for a refund. None of them promises a refund; each request is decided by whoever took the payment.

Questions people ask

How do I cancel HelloTalk VIP?

In your iPhone's Settings under Subscriptions, or in Google Play's Subscriptions under Manage, at least 24 hours before it renews. Bought on HelloTalk's website: email [email protected].

Does deleting HelloTalk cancel VIP?

Removing the app doesn't. Deleting your account ends VIP with no refund, but a store subscription has to be cancelled in the App Store or Google Play, or it can keep charging you.

Can I get a refund on HelloTalk VIP?

For an App Store purchase, Apple decides: use Report a Problem in Apple's receipt email. Google Play purchases can be raised with HelloTalk or Google, and WeChat Pay or AliPay ones through Submit Feedback in the app.