How to cancel FluentU

Cancel FluentU where you subscribed. On the website, go to More, Settings, Subscription and click Downgrade to Free, at least a day before the renewal date; on an iPhone or Android, cancel in the device's own subscription list. You keep FluentU until the end of the billing period, then it moves to Free. FluentU's pricing page promises a full refund if you write to customer service within 20 days.

From FluentU's own help pages, and Apple's and Google's for purchases made in their stores, read 15 Oct 2026. Where you bought it decides where you cancel.

Where did you subscribe?

On the FluentU website (subscribed on fluentu.com)

Click More in the left panel, then Settings.
Go to Subscription.
Click Downgrade to Free.
Follow the steps, and read all of the options at the bottom.

Do it at least one day before the renewal date.

Sources: FluentU help: cancelling or downgrading to Free, FluentU help: turning off renewal, read 15 Oct 2026.

In your iPhone's or iPad's settings (subscribed in the App Store)

In Settings, tap your name.
Tap Subscriptions.
Tap FluentU.
Tap Cancel Subscription. If there is no Cancel button, or an expiry message shows in red, the subscription is already cancelled.

FluentU sends App Store subscribers to their device's subscription list; these are Apple's steps.

Source: Apple Support: cancelling a subscription, read 15 Oct 2026.

In Google Play (subscribed on Android)

On your Android phone or tablet, go to your subscriptions in Google Play.
Select FluentU.
Tap Cancel subscription.
Follow the instructions.

FluentU sends Google Play subscribers to their device's subscription list; these are Google's steps.

Source: Google Play Help: cancelling a subscription, read 15 Oct 2026.

If you are on the free trial

The 14-day trial and the 20-day guarantee

FluentU starts with a 14-day free trial and no payment that day. Its pricing page adds that if you forget to cancel the trial, you can write to customer service within 20 days for a full refund.

Source: FluentU: prices, read 15 Oct 2026.

After you cancel

Your subscription stays active until the end of the current billing period. Then it moves to Free, and you are not charged again.
Questions about your account go to [email protected].

Source: FluentU help: cancelling or downgrading to Free.

Getting money back

FluentU's pricing page offers a 20-day money-back guarantee: write to customer service within 20 days for a full refund. It does not say whether this covers App Store and Google Play purchases.
FluentU's help pages give [email protected] for questions about cancelling.
Bought in the App Store or Google Play: Apple and Google take refund requests for their stores.

Sources: FluentU: prices, FluentU help: cancelling or downgrading to Free, Apple Support: asking for a refund and Google Play Help: asking for a refund. Apart from what FluentU promises above, each request is decided by whoever took the payment.

Questions people ask

How do I cancel FluentU?

On the website: More, Settings, Subscription, then Downgrade to Free, at least a day before your renewal date. On an iPhone or Android, cancel in the device's subscription list, where you subscribed.

Do I lose FluentU straight away when I cancel?

No. You keep it until the end of the billing period you paid for; then it moves to Free and stops charging.

Can I get my money back from FluentU?

FluentU's pricing page offers a 20-day money-back guarantee: write to customer service within 20 days for a full refund. App Store and Google Play purchases go through Apple's and Google's own refund requests.