How to cancel Du Chinese

Cancel Du Chinese Premium where you paid, before the month, six months or year runs out, or it renews automatically: bought in the iPhone or iPad app, in your iPhone's settings; on Android, in Google Play. For a subscription started on Du Chinese's website, write to [email protected] from your account's email address. A website subscription is refunded in full if you ask within 15 days of buying; Du Chinese can't refund purchases made through Apple.

From Du Chinese's own pages and terms, and Apple's and Google's for purchases made in their stores, read 15 Oct 2026. Where you bought it decides where you cancel.

Where did you subscribe?

In your iPhone's or iPad's settings (bought in the iPhone or iPad app)

In Settings, tap your name.
Tap Subscriptions.
Tap Du Chinese.
Tap Cancel Subscription. If there is no Cancel button, or an expiry message shows in red, the subscription is already cancelled.

Du Chinese says it can't refund purchases made through Apple; these are Apple's steps.

Sources: Apple Support: cancelling a subscription, Du Chinese: terms of service, read 15 Oct 2026.

In Google Play (bought in the Android app)

On your Android phone or tablet, go to your subscriptions in Google Play.
Select Du Chinese.
Tap Cancel subscription.
Follow the instructions.

These are Google's steps; uninstalling the app does not cancel.

Source: Google Play Help: cancelling a subscription, read 15 Oct 2026.

Started on the Du Chinese website

Write to [email protected] from the email address on your Du Chinese account.
Say plainly that you want to end your Premium subscription, before it renews.

Du Chinese's pages give no self-service steps for a website subscription. Its terms end a subscription on a clear notice to the company, or with the app's own controls where it has them; a notice received before the renewal takes effect when the period you paid for ends.

Sources: Du Chinese: terms and conditions, Du Chinese: terms of service, read 15 Oct 2026.

After you cancel

Premium renews automatically at the end of each billing cycle (one, six or twelve months) until you cancel.
Cancelled before the renewal, it ends when the period you paid for ends. After that the Premium lessons close, and you are back to the free ones.

Sources: Du Chinese: prices, Du Chinese: terms and conditions.

Getting money back

Started on Du Chinese's website: if you are not satisfied, contact Du Chinese within 15 days of buying and it refunds you in full.
Bought in the App Store: Du Chinese says it can't refund purchases made through Apple; ask Apple.
Bought in Google Play: Du Chinese's pages don't say; ask Google, whose refund rules cover Play purchases.

Sources: Du Chinese: terms of service, Apple Support: asking for a refund and Google Play Help: asking for a refund. Apart from what Du Chinese promises above, each request is decided by whoever took the payment.

Questions people ask

How do I cancel Du Chinese Premium?

Where you paid: on an iPhone, Settings, your name, Subscriptions, Du Chinese, Cancel Subscription; on Android, in Google Play's subscriptions. For a subscription started on the website, write to [email protected] before it renews.

Can I get a refund from Du Chinese?

For a subscription started on its website, yes: contact Du Chinese within 15 days of buying for a full refund. It can't refund App Store purchases; Apple decides those.

What happens to my lessons when Premium ends?

Premium lasts until the end of the period you paid for. After that only the free lessons stay open.