How to cancel ChinesePod
Log in on ChinesePod's website, open your subscription settings and cancel there. If you paid in the iPhone or Android app, cancel in your iPhone's settings or in Google Play instead. Premium stays active until the end of the period you paid for, the free lessons stay open after that, and ChinesePod's terms say there is no right to a refund once 30 days have passed since you ordered.
Where did you subscribe?
On ChinesePod's website (paid with ChinesePod)
- Log in to your ChinesePod account.
- Open your subscription settings, where you also change plans.
- Cancel your subscription there.
ChinesePod's terms also accept a cancellation by phone, on (212) 666-8000, or by registered letter to 246 West Broadway, New York NY 10013.
In your iPhone's or iPad's settings (paid in the ChinesePod app)
- In Settings, tap your name.
- Tap Subscriptions.
- Tap ChinesePod, then Cancel Subscription.
The ChinesePod app sells its plans through Apple; these are Apple's steps.
In Google Play (paid in the Android app)
- Open the Play Store app and tap your profile at the top right.
- Go to Payments and subscriptions, then Subscriptions.
- Select ChinesePod and tap Cancel subscription.
These are Google's steps.
The trial, and plans that renew
During the 14-day trial
Premium starts with a 14-day trial. ChinesePod does not say whether the trial asks for a card or turns into a paid plan by itself, so check your subscription settings before it ends.
Monthly, quarterly and annual plans
Every plan renews by itself for another period of the same length until you cancel, so cancel before the renewal date if you do not want to pay again.
After you cancel
- Your subscription stays active until the end of the period you paid for, and then does not renew.
- After that you are on the free plan: every lesson still plays, with ads, and the notes and exercises are limited.
Getting money back
- ChinesePod's terms let you cancel a subscription you are not satisfied with in the first 30 days after you ordered it, and say that after 30 days there is no right to a refund. Ask its customer service, on (212) 666-8000.
- Paid in the App Store or Google Play: Apple or Google decides, under its own rules.
Questions people ask
How do I cancel ChinesePod?
Log in on ChinesePod's website and cancel in your subscription settings, or call (212) 666-8000. If you paid in the iPhone or Android app, cancel in your iPhone's settings under Subscriptions, or in Google Play.
Can I get a refund from ChinesePod?
Only within 30 days of ordering, by its terms: they let you cancel a subscription you are not satisfied with in that time, and give no right to a refund after it. Purchases in the App Store or Google Play are refunded by Apple or Google, under their own rules.
Is ChinesePod free?
Partly. Every lesson plays free, with ads before it, but the dialogues, vocabulary, notes and exercises are limited. Premium opens them in full.