How to cancel ASL Bloom
Cancel ASL Bloom where you paid: in your account settings on its website, in your iPhone's Subscriptions settings for a plan bought in the iPhone app, or in Google Play for one bought on Android. Deleting the app does not cancel it. ASL Bloom offers a money-back guarantee for up to 30 days after you buy, and refunds nothing older; App Store and Google Play purchases are refunded through Apple or Google.
Where did you subscribe?
On ASL Bloom's website (bought on the web)
- Go to app.aslbloom.com and sign in with your email: ASL Bloom sends a PIN to your inbox instead of asking for a password.
- Open your account settings.
- Cancel your subscription there.
ASL Bloom's help page says you can cancel any time in your account settings on its website; it gives no further steps. Stuck? Write to [email protected] or use the Support Portal in the app.
In your iPhone's or iPad's settings (bought in the iPhone app)
- In Settings, tap your name.
- Tap Subscriptions.
- Tap ASL Bloom.
- Tap Cancel Subscription. If there is no Cancel button, or an expiry message shows in red, the subscription is already cancelled.
ASL Bloom's App Store listing says renewal is managed or turned off in your App Store settings; these are Apple's steps.
In Google Play (bought in the Android app)
- On your Android phone or tablet, go to your subscriptions in Google Play.
- Select ASL Bloom.
- Tap Cancel subscription.
- Follow the instructions.
These are Google's steps; uninstalling the app does not cancel.
After you cancel
- Your plan stops renewing. Google says a subscription cancelled in Google Play stays yours for the time you have already paid for; ASL Bloom's own pages don't say what happens to the rest of a period cancelled on its website or in the App Store.
- Uninstalling the app doesn't cancel the subscription.
Getting money back
- ASL Bloom has a money-back guarantee for up to 30 days after your purchase date. It can't refund a purchase made more than 30 days ago. For a purchase on its website, ask its support team.
- Bought in the App Store: request the refund from Apple at reportaproblem.apple.com. Bought in Google Play: request it from your Google Play order history. ASL Bloom's help page sets out both, and Apple or Google decides.
Questions people ask
How do I cancel my ASL Bloom subscription?
Where you paid: in your account settings at app.aslbloom.com for a web purchase, under Subscriptions in your iPhone's settings for one bought in the iPhone app, or in Google Play for one bought on Android.
Can I get a refund from ASL Bloom?
Within 30 days of buying, yes: ASL Bloom has a money-back guarantee for up to 30 days after your purchase date, and refunds nothing older. App Store and Google Play purchases are requested from Apple or Google.
Does deleting the ASL Bloom app cancel my subscription?
No. Cancel it where you paid; uninstalling leaves the subscription running.